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Expert Assistance at Your Fingertips — We’re Ready to Answer!
Expert assistance is crucial for excellent customer service. It allows inquiries to be managed efficiently, leading to timely solutions and greater customer satisfaction. Being responsive and attentive helps businesses build trust and loyalty, creating lasting relationships that drive success.
Our Aim
With us, you have a reliable partner ready to tackle any question or concern
At Lahagora, we transform customer support into a seamless experience. From planning and installation to training and troubleshooting, our dedicated team is with you at every stage. Our custom web and mobile applications and OTT solutions come with 24/7 support.
Experience seamless interaction through chatbots and voice calls, guaranteeing prompt responses without delays. Our dedicated customer service is always available to help you, so we prioritize your satisfaction as our primary objective.
We Provide
Customer Support Services
Responsive Support
Virtual Assistance
Expert Guidance
Regular Updates
Feedback Loop
Technical Support
Outbound Support
Inbound Support
Industries We Serve
Diverse Sectors
- IPTV
- Education
- Live Event
- Online Course
- Kid's Learning App
- Hospitality
- Custom OTT Apps
- Advertisement
- MVPD (Multichannel Video Programming Video Distribution)
- Video Distributors (OVDS)
- Entertainment OTT Apps
- News channel (customized App's)
- Telecom Sectors
- Streaming Solution
- eCommerce Sectors
Tech Stack
Technologies We Root For
Mobile
- Android
- React Native
- iOS
- Flutter
- PWA
- Kotlin
- Swift
TV - Technologies
- Android TV
- Samsung TV (Tizen OS)
- LG TV (webOS)
- Roku TV (BrightScript)
Frontend
- Angular
- React Native
- React JS
- CSS
- Vue.Js
- HTML
- MeteorJS
- Express JS
Backend
- Laravel
- Flask
- WooCommerce
- Node JS
- Django
- WordPress
- PHP
- PostgreSQL
- MongoDB
- MySQL
- CodeIgnitor
- Python
Graphic's
- Figma
- Photoshop
- Illustrator
Testing
- Software Testing
- Quality Assurance
- Automation Testing
- Support Testing
Looking for a team that tirelessly works to perfect your idea? Get in touch with us now and let’s transform your vision into reality!
PROCESS WE FOLLOW
How We Help Your Business
Through our extensive app development process, we provide your business with the assistance needed to thrive and reach success. With our carefully sequenced approach, we ensure your mobile app or web application is at its finest and highest level so that you can grow!
Requirement
Our team aims to acquire, procure and assemble every requirement and resource that will allow us to develop software across multiple platforms and devices.
UI/UX Design
Our team is up-to-date with the latest UI/UX design methods. Our team melds cutting-edge technologies into intuitive interfaces to maximize the usability of our products.
Prototype
After completing UI/UX design, prototyping is the next development phase. It allows organisations to test and evaluate different elements before delivering the product.
Development
SDLC is a complex and multifaceted process encompassing many distinct stages, but the development stage is arguably the most important.
Quality Assurance
As with the development process, rigorous testing ensures the software isn't riddled with bugs and is delivered on time.
Deployment
This process can be pretty much automated using a continuous deployment model or Application release automation (ARA) tool.
Support
After launching an application into the store or deploying the software the main task of support and maintenance comes up.
Maintenance
After the software development lifecycle is completed there is a new development life cycle that is being initiated for developed app.
FREQUENTLY ASKED QUESTION
FAQs on OTT App Development
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What customer service options does Lahagora provide?
Lahagora offers various customer service options including technical support, inbound support, email support, live chat, and a contact form on our website.
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How can I reach customer support at Lahagora?
You can reach customer support by visiting our contact page at https://laweb.unismart.llc/contact-us/ and filling out the form or by using our live chat feature.
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What hours is Lahagora's customer service available?
Our customer service team is available 24/7, Monday to Sunday.
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Can I get assistance after the product has launched?
Yes, Lahagora provides post-launch support including assistance with updates and user feedback integration.
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How quickly can I expect a response from customer service?
We aim to reply to all customer inquiries quickly. For significant issues, we make an effort to address them within 24 to 48 hours.
Blogs
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